Shipping policy

Shipping Policy
At Sweet Tea & Me Designs, every order is handmade with love in Uvalde, Texas. We work hard to get your items to you quickly and safely.

Processing Time

• Most orders ship within 3–5 business days.

• Custom/personalized items may require a little extra time — but we promise they’re worth the wait!

Shipping Methods

• All orders ship via USPS or UPS with tracking.

• You’ll receive a tracking email as soon as your order heads out.

Local Pickup
If you’re local to Uvalde, Texas, we offer free local pickup at checkout.

Lost or Stolen Packages
Once a package is marked “Delivered,” we are unable to replace or refund lost or stolen items. Please contact your local USPS or UPS office for assistance.

Thank you for supporting our small family business — we truly appreciate you!